Customer Support

Real people to help

+1 (315) 215 1664

info@expertsfundinggroup.com

Frequently Asked Questions

Our Products

What products do you offer?

Experts Funding Group offers business term loans and lines of credit. There is one application for Experts financing and our system will evaluate which best fits your business’s cash flow and needs.

What are your loan amounts and terms?

Our term loans range from $5,000 – $250,000 over 3 – 12 month terms.

Our lines of credit go up to $100,000. The lines are revolving so as you pay down your balance, your available funds increase.

Can I receive both a term loan and a line of credit at the same time?

This may be possible, depending on your business credit and annual revenues.

You can contact your dedicated Account Manager or call (716) 539-2203 to speak with someone about eligibility.

Applying

How do I qualify for Experts financing?

Experts Funding Group has a variety of loan options to suit your needs. To qualify for an Experts’ loan, your business should have the following characteristics:

1. Minimum 1 year in business
2. Minimum of $100,000 in annual revenue 
3. Minimum 600 FICO score of the business owner

Contact a loan specialist at (716) 539-2203 to see what options are available for you.

What information do I need to apply?

Typically, we only require basic information about yourself and your business. Depending on your loan amount, we may also ask for:

1.  Business Tax ID
2. Last 6 months of business bank statements
3. Social Security number of business owner(s)
4. Driver’s license number and state of issue

How does the application process work?

The Experts application process is simple and typically takes about 10 minutes. You can apply online or over the phone by calling (719) 539-2203.

What industries do you work with?

We work with more than 700 different kinds of businesses including restaurants, retailers, auto repair shops, healthcare professionals, HVAC contractors and many other service providers.

What are your rates and fees?

Your rate will be determined by the health of your business and cash flow. We charge an origination fee of 0–5% on your loan, and if you renew you may be eligible for subsequent reductions.

For lines of credit, there is a $20 monthly maintenance fee that is waived for your first six months if you withdraw $5,000 or more within one week of opening your line.

Does Experts provide unsecured loan?

Experts loans are not unsecured. However, we do not require any specific amount, type or value of collateral and no appraisal or specific assets are required. The loans are secured by a general lien on the assets of the business and backed by a personal guarantee. We do not take personal assets of the guarantors as collateral.

How quickly can I receive an Experts' loan?

Experts can deliver decisions in minutes and funding in as fast as 24 hours.

Is there any obligation if I apply?

No, if you apply for funding from Experts, there is no obligation to accept the loan offer. Your loan offer is valid for 30 days, at which time it expires.

Repayment

How does repayment work?

Experts deducts a fixed payment from your business bank account on a daily or weekly basis, depending on the loan type you are approved for. These fixed payments are predictable and help you plan and manage your cash flow.

As a customer, you will have access to an online account where you can monitor your loan and payment activity 24/7/365. 

General Customer Questions

I need to change the bank account that Experts is currently debiting. Can I do this online?

Experts is happy to assist you with a bank account change request. Please reach out to Experts’ Customer Service for more information. Currently online support of a bank account change is not supported.

I have questions about payments such as how to make additional payments or payment relief options?

Please reach out to our Customer Service team so we may evaluate your request and reach out to the proper channels.

I believe there was an extra payment taken from my account. Why would I be seeing this?

ACH transactions take 24hrs to process so your account will always draft the day after we initiate the payment.

Experts Funding Group has filed a UCC on my business, how do I get this released?

Once your loan is paid in full, please email Experts’ Customer Service at customerservice@expertsfundinggroup.com with a written request to release the UCC.

When are we eligible for additional funding?

You may be eligible for additional funding when your loan is 50% paid down and you are 50% through your payment schedule. However, speaking with your loan specialist for instructions is always recommended.